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  • Beacon 907 | Studio
  • Beacon Lakeside Luxury 908 – 2 Bedroom
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  • Beacon Penthouse 1006 – 4 Bed
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  • Beacon Sky Suite 1008 – 2 Bed
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  • Central Luxury at 407 The Beacon | Studio
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  • Central Luxury at 408 The Beacon | Two Bed
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  • Lakefront 912 The Beacon | 3 Bedroom
  • Lakefront at 911 The Beacon | Studio
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  • Perfect on Perkins – Lake views
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  • Sicilian Luxury Retreat – Main House & Loft
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  • Stonehill Villa – 3 Bed
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  • The Bunker Alpha A
  • The Bunker Alpha B
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  • The Bunker Charlie A-1 Bedroom
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  • The Bunker Charlie C
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  • The Essence of Queenstown
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  • Woods Villa Kea
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Holiday Home Reservations by Alloggio

Why does my statement say
“Holiday Home Reservations by Alloggio”?

If you’ve booked a stay with Relaxaway and noticed “Holiday Home Reservations by Alloggio” on your bank or credit card statement, you’re in the right place.

Relaxaway and Alloggio

Relaxaway is proudly part of the Alloggio group of holiday accommodation companies.
Alloggio operates the behind-the-scenes systems that support Relaxaway, including secure payments, booking technology, and guest services across Australia and New Zealand.
Because of this, some payments are processed under the business name:
Holiday Home Reservations by Alloggio
That name can appear on your bank or credit card statement instead of Relaxaway.

What this means for you

You booked through Relaxaway.

You’re staying at the Relaxaway property you chose.

Your booking details, support, and experience remain exactly the same.

The statement name is purely an administrative and banking requirement.

Still unsure?

That’s completely fair. Payment descriptions can be confusing.
If you’d like us to double-check anything or walk you through your booking, our team is happy to help.
You can contact the Relaxaway team using the details on this website, and we’ll sort it quickly.
CONTACT US